Privacy Policy

This policy explains what personal information RoadPort Vehicle Transport & Recovery collects through this website, why it is collected and how it is handled. Company registration details and a registered data controller address will be added here once confirmed.

Information we collect

When you submit a quote request we collect the details you enter: your name, company name (if given), phone number, email address, preferred contact method, vehicle details, the collection and delivery locations, timing requirements and any additional notes.

We also record technical information with each submission: a one-way hashed version of your IP address (used only to limit automated or repeated submissions), your browser user agent, the page you submitted from, the referring page and any campaign parameters present in the URL.

Why we use it

• To review your request and prepare a transport quotation.
• To contact you about that enquiry using the method you selected.
• To plan and carry out a movement if you decide to proceed.
• To protect the website from spam and automated submissions.
• To understand which pages generate enquiries.

Legal basis

We process quote request data on the basis of taking steps at your request prior to entering into a contract, and on the basis of our legitimate interest in responding to business enquiries and protecting the website from abuse.

Storage and sharing

Quote requests are stored in a secure database hosted on our behalf by our infrastructure provider. Access is restricted to the business. We do not sell your information and we do not share it with third parties for marketing.

Retention

Enquiry records are kept for as long as needed to respond to the enquiry and to meet normal business and accounting requirements. You can ask us to delete your enquiry at any time.

Your rights

Under UK data protection law you can request access to the information we hold about you, ask for it to be corrected or deleted, object to processing, or request that we restrict processing. To exercise any of these rights, contact us using the details on the contact page. You also have the right to complain to the Information Commissioner's Office.

Cookies

See our Cookie Policy for information about the cookies and similar technologies used on this website.

Changes

This policy may be updated as the business is finalised, particularly once company details, data controller contact information and any analytics services are confirmed.